Hire low cost home gym fitness equipment - Treadmills, Cross Trainers, Bikes, Rowing Machines & Vibration Trainers.

FAQ

1. Is there a minimum hire period?

Yes, the minimum period is normally 8 weeks but this can be dependant on your location.

2. What are the delivery charges?

A delivery charge will apply, depending on your location from £49. Please phone us with your postcode for a quote. All charges are levied “at cost”, and enable us to keep our hire charges low.

3. How do I pay?

When your booking is confirmed you will be asked for credit or debit card details. Payment will then be taken for the first 4 weeks hire plus the delivery fee. Upon delivery we ask for two forms of I.D Subsequent monthly hire fees are collected on the same day each month, using the card you originally used.  

4. How do I cancel?

We require a minimum of seven days notice to down-hire, please note that we only hire 4 weekly, so part months or late notice will result in a full period charge.

5. Do I insure the equipment?

Most household contents insurance policies cover you for goods on hire which are resident in your home, but we recommend you contact your insurer or check your policy to confirm this.

6. What about looking after the equipment?

The equipment we hire is robust and practical, but all measures to keep it clean and damage free are the responsibility of the hirer. For full details please refer to our ‘Hire Agreement’.

7. What happens if the machine goes wrong?

Any faults/defects must be reported to HomeGym as soon as possible and an engineer will call to rectify any problems. If necessary, we will replace the machine. HomeGym reserve the right to charge for damage/breakage caused through lack of care or abuse.

8. What if I get bored with the equipment?

Due to the wide range of equipment that HomeGym stock we can change machines if you become bored! After the second months hire, contact us and we will replace the machine as soon as possible with an alternative. (subject to availability and transport costs etc).

9. How much room do I need?

The treadmills take up the most room, and you will need to allow about 80cm x 200cm (36” x 86”). You will also need a mains power supply close to most machines.

10. Where can the machines be used?

The heavier machines cannot be carried up flights of stairs, or maneuvered around very easily. If you are in any doubt, please contact us to discuss your individual requirements.

11. What offers / discounts are available?

There are often discounts and special offers available to our registered members. Contact us to find out more.

12. If I like the equipment can I keep it?

Of course, with HomeGym you can buy new or used fully serviced equipment. If you have entered into a hire agreement and decide to buy we can offer you a discount off your previously paid hire fees against the total cost of your chosen machine. (subject to terms and conditions).

13. Do you make credit checks?

More of an identity check really, we will ask you prove your identity and its link to the household the machine has been delivered to, for example a current utility bill or drivers licence. The debit/credit card payment will need to be completed by the account holder, and this should match the signature on the hire agreement when delivered. All our machines are data tagged for security.

14. What if I haven’t exercised for a while?

We recommend that if you are new to exercise you contact your GP and get some advice on the sort of machine that would be most suitable for you, take our details along to your doctor and discuss the options. In all cases where you are starting a new exercise program, allow time to warm up and down with some simple stretching. Handy hints and tips can be found in our weblog and newsletter.

“Just wanted to give you some positive feedback on my experience so far. I have to say the two gentlemen that delivered my treadmill were very polite, friendly and efficient. Also, I am impressed by the quality of the treadmill, I wasn’t expecting such a good quality treadmill and for it to be brand new too. I have been telling all my friends what a good service I have received and am very happy to recommend your company should anyone want to hire some home gym equipment.”

“We hired a treadmill so that my wife could keep up some gentle exercise at home while she was on maternity leave. The treadmill provided by Home Gym was perfect, a much sturdier model than I expected based on my experience of home treadmills, and at a fair price. Home Gym delivered and installed the treadmill within a few days of my enquiry and at a time convenient for us, then when it came to the end of our rental period there was no fuss – they came to pick it up immediately.”

Buckinghamshire

“The bike is so quiet, and feels great. Pedling and watching the telly, sweet.”

Sam, Hants

“Bang on time! And a great looking Bike to boot!! I will be telling friends good luck”

James, Crawley

“Will be in touch to hire again, great service.”

Great Service

“What a great idea, great machines too, thank you.”

Sally, Southampton

Everybody is using the bike now, think I’ll have to start charging LOL.

“Service over and above, friendly and professional too thank you.”

Clive, Kensington

“Great service, great bike will hire again! Thanks”

“The recumbent you delivered is so silent! Very impressed.”

“Alan and Tricia are so friendly and punctual Great bike knee doing well.”

Simon, Dorchester

“I am so pleased to have used Home Gym UK for our treadmill hire. From ordering to delivery and set up the customer service communication over the phone and via email has been brilliant and the team for delivery were polite, friendly and efficient. The treadmill we hired is outstanding and the quality is amazing, perfect for our pre-summer running training. If we had more space in our flat we would have definitely liked to keep it longer. A big thanks to the team, very pleased with the whole experience.”

London

“Alan and Tricia often have ideas and advice on training for specific events which is invaluable. I have referred HomeGym UK many times over the last few years and know that my friends are all happy.”

James, Gosport

“All we were expecting and a whole heap more thanks a mill.”

Jo, Southampton

“Building up a good sweat, thanks for the prompt delivery.”

Colin, Blandford

“Thanks for the newsletter and tips, training going well.”

Paul, Guilford

“The spinner is fab thank you, I even found a DVD on ebay, Loving it.”

Cheryl, Haywards Heath

“Just what the physio ordered rehab exercise has never been so easy.”

Andy, Parkstone

“My friend told me about you and now I have recommended you as well Thanks”

Zoe, Blandford

“My bike turned up the day after I made the first call, It’s great Thank you.”

Garath, Poole

“I love that I don’t own a large cumbersome piece of machinery that I know I will get bored of after a few weeks!”

Natalie, Petersfield

“I’ll be calling HG again soon to get hooked up to another treadmill ahead of the Brighton marathon.”

Sally, Weymouth

“I have been renting machines from HomeGym UK over the last 3 years. From the Treadmills to the Vibration Trainers each piece of equipment has arrived at a time to suit me in mint condition with instructions and top tips for successful use.”

Sarah, Lymington